Shipping Policy
Last updated: December 2024
1. Shipping Coverage
GymKart ships across India through our trusted courier partners. We currently deliver to all major cities and towns across the country.
- All major metropolitan cities
- Tier-2 and Tier-3 cities
- Remote locations (with extended delivery time)
- PIN code verification available during checkout
2. Free Shipping
We offer free shipping on orders to make fitness accessible to everyone:
- Free shipping on orders above ₹2,999
- No minimum order requirement for premium members
- Applicable to all product categories
- Valid across all delivery locations in India
3. Shipping Charges
For orders below the free shipping threshold:
Standard Delivery
₹99 for orders below ₹2,999
Metro cities: 3-5 business days
Other cities: 5-7 business days
Express Delivery
₹199 (available in select cities)
Next-day delivery in metro cities
2-3 business days in other cities
3. Shipping Charges
For orders below the free shipping threshold:
Standard Delivery
₹99 for orders below ₹2,999
Metro cities: 3-5 business days
Other cities: 5-7 business days
Express Delivery
₹199 (available in select cities)
Next-day delivery in metro cities
2-3 business days in other cities
4. Order Processing
Our order processing workflow:
- Order confirmation within 1 hour of payment
- Quality check and packaging within 24-48 hours
- Shipment dispatch notification with tracking details
- Real-time tracking updates via SMS and email
- Delivery confirmation and feedback collection
5. Packaging Standards
We ensure your products reach you safely:
- Tamper-proof packaging for all supplements
- Bubble wrap and padding for fragile items
- Temperature-controlled packaging when required
- Eco-friendly packaging materials wherever possible
- Branded packaging with authenticity seals
6. Order Tracking
Stay updated on your order status:
- Tracking number provided via SMS and email
- Real-time updates on order status
- Estimated delivery date notifications
- Delivery attempt notifications
- Customer support for tracking queries
7. Delivery Guidelines
Important delivery information:
- Photo ID required for all deliveries
- Orders delivered during business hours (9 AM - 7 PM)
- 3 delivery attempts before return to warehouse
- Safe drop options available for trusted locations
- Signature required for high-value orders
8. Special Handling
Certain products require special care:
- Protein powders: Sealed and moisture-protected packaging
- Pre-workouts: Temperature-controlled storage and transport
- Equipment: Extra padding and fragile handling
- Bulk orders: Scheduled delivery options available
- Gift orders: Special packaging and delivery instructions
9. Shipping Delays
Factors that may affect delivery time:
- Natural disasters and extreme weather conditions
- Local festivals and public holidays
- Courier partner operational issues
- Incorrect or incomplete delivery addresses
- Customs clearance for certain regions
10. International Shipping
Currently, GymKart ships within India only. We are working on expanding our services to international markets. Please check back for updates on international shipping availability.
11. Contact for Shipping Support
For any shipping-related queries, contact us:
- Email: shipping@gymkart.com
- Phone: +91 9844718769
- Address: Sangam Vihar, Wazirabad 110084